← Back to context

Comment by cedricd

4 years ago

So does that mean that YC is now a paid subscriber to the service? ;).

Very classy callout in any case. I love the story of a startup getting good press for doing something nice. Also this sounds like a really good case study for them to put up.

I bet Dang's public note of thanks is worth so much more than the subscription revenue that it barely matters if they pay or not.

If YC were a paid subscriber, the mail would presumably have gone to the same defunct email address that the cert expiry notice went to.

How does Littlewarden solve that problem? "Personally contacting the face of the site through a back channel" is a great answer, but not so scalable.

  • We allow multiple emails to be notified for issues, as well as the pretty popular Slack integration (along with other messaging services)

    • None of that really solves the issue of the configured communication channels becoming stale.