Comment by 2cb
4 years ago
This is a very US centric view. In virtually all of Europe, for instance, WhatsApp is the go to messenger and no one uses SMS anymore.
In some countries - primarily Russia, but also in Europe e.g. Germany and increasingly the UK - Telegram is also popular, and Viber is popular in African countries, while WeChat is used extensively in China, and so on... people have to use the messenger everyone else is on.
I do use Signal to chat to close friends, and Telegram has become popular enough as a second to WhatsApp that I often use it too, but as others have said it's a strong network effect.
The only other messenger I can remember having the position WhatsApp has was BBM back in the day. But as soon as BlackBerries went out of fashion it was all WhatsApp and has been ever since.
In 2020 and the UK alone 50 billion SMS text messages where sent, that’s quite a bit for something nobody uses. It’s very true people send use other platforms to send a lot of messages, but they all lack the utter ubiquity of SMS.
> The number of outgoing SMS and MMS messages sent in the United Kingdom (UK) fell to 48.68 billion in 2020, from a peak of 150.83 billion in 2012. The fall in the number of SMS and MMS messages sent over mobile networks in the UK, coincides with a surge in popularity of apps such as WhatsApp and Facebook Messenger.
https://www.statista.com/statistics/271561/number-of-sent-sm...