Comment by rvnx
5 years ago
It's a no apologies messages:
"We failed, our processes failed, our recovery process only partially worked, we celebrate failure. Our investors were not happy, our users were not happy, some people probably ended in physically dangerous situations due to WhatsApp being unavailable but it's ok. We believe a tradeoff like this is worth it."
- Your engineering team.
Yesterday's blog post (discussion here: https://news.ycombinator.com/item?id=28754824) was a direct apology.
Should that be repeated in a somewhat more technical discussion of why it happened?
We (the users) are the product anyway, they can only apologize to themselves for missing out on making money yesterday.
Literally the first line of their first article.[0] This article is just a technical explanation.
[0] https://engineering.fb.com/2021/10/04/networking-traffic/out...