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Comment by ethbr0

5 years ago

I think of this is terms of empathy: every engineer should be able to provide a quick and accurate answer to "What do our customers want? And how do they use our product?"

I'm not talking esoterica, but at least a first approximation.

4 comments

ethbr0

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yaknh  5 years ago

Why? Like we all are customers as well as an employee.

  • ativzzz  5 years ago

    Because we as engineers create software for our customers, and if you don't understand who your customers are how can you create software that actually suits their needs?

    Very rarely are we our own customers