Comment by voakbasda
5 years ago
Knowing a bug will be investigated would be enough, never mind fixed. Sadly I would assert that the vast majority of open source projects do not bother to respond to reports or even patches. The result of being ignored enough times is that I have become much less motivated to report bugs on projects that might actually care, unless there is clear and present evidence (openly available) that their issue tracker is sufficiently active. If I have to wait more than a week for a reply, you have lost me for good. If I can’t see evidence of the process working, I will not waste my time.
I had much better results with one-man projects, than with projects which have a small army of volunteers and/or of paid employees. In the later case, it feels exactly the same as when I try to get in touch with the various administrations in my area, meaning that I can achieve a similar result by printing my missive, setting it on fire and dancing around it naked.