Comment by simion314
5 years ago
From my real world experience on making desktop apps you want to get all the bug reports from all users, so you need to make it "1 click", This means add a menu /button to submit a bug report, then you popup a form where user fills stuff, you also send the log file where you collected info live OS version and other useful stuff plus the crash logs).
Same if you need to have the user run in debug mode you make it 1 click to enable/disable debug mode, usually though developers don't work directly with customers so then they don't put the effort to streamline the collection of quality bug reports.
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