Comment by Arch-TK
5 years ago
> Don't expect users just have a build environment laying around or can quickly set one up. Don't expect that building the latest version is always easy on every distribution.
In the case when a user is not technically skilled enough to test for the bug in the latest version themselves they should go to the maintainer whose job it is to be able to do that.
> but doing that for all reports of problemsx with distro builds, especially when using automation, is disrespectful of the time the user has spent on reporting the bug.
What? How is it disrespectful? They're helping their distribution and their distribution should be forwarding the bug onto you if it's not their fault.
In fact, if the distribution is aware of it then the user is more likely to get a hotfix sooner than if they go straight to you.
> So sure, you can do that (you don't owe users anything after all) but I think its rude and will only turn potental future contributors away. I'm definitely glad that that is not how most projects handle user reports.
It is actually how most old style open source projects operate. If you're happy to accept direct bug reports which are either already fixed in the latest version or which may be distro specific issues then go ahead. Please don't burden every other project with this kind of noise by making it clear that this is a project specific policy.
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