I agree with the fact that Slack/Discord are terrible for keeping track of things long-term, but I will say that once you've set Discord/Slack up and running, operating it is typically pretty smooth - you've already likely got Slack and Discord running, and you can check it every so often.
Granted, things can completely explode, and moderation is still a requirement, but that's true of forums as well.
(Although due to their async nature, things boil over much more slowly, and it's typically easier to just put the entire forum or a user into a timeout.)
I agree with the fact that Slack/Discord are terrible for keeping track of things long-term, but I will say that once you've set Discord/Slack up and running, operating it is typically pretty smooth - you've already likely got Slack and Discord running, and you can check it every so often.
Granted, things can completely explode, and moderation is still a requirement, but that's true of forums as well.
(Although due to their async nature, things boil over much more slowly, and it's typically easier to just put the entire forum or a user into a timeout.)