Comment by novocaine
5 years ago
Dev teams also benefit a lot from having an async way to discuss bigger issues that require thoughtfulness and long form answers, especially remote teams. There's a reason mailing lists are still somehow alive and well in open source projects that have been remote first for decades.
We're using discourse internally for this (in conjunction with matrix) and it's allowed us to have discussions I don't think we would have otherwise had.
When pushing instantaneous forms first and async forms second, you're creating a barrier from moving the conversation over.
Basecamp worls really well for this. It has team and project based message boards with tight access controls that help to keep boards focused.
I have used this to great effect in my teams.