Comment by gruez
3 years ago
>The extra friction is probably a feature: https://assets.equifax.com/wfs/theworknumber/assets/twn_Empl... (the exif data on that PDF shows the name of the employee that created it and that they used Word 2010...)
I don't get it. how is "PDF shows the name of the employee that created it and that they used Word 2010" relevant to the claim that "extra friction is probably a feature"?
Just speculating here, but I wonder if their point is that they went out of their way to create a PDF that is as unusable as possible, and that Word 2010 is somehow required to create such a PDF.
A few simpler explanations:
- Equifax IT hasn't rolled out modern O365 apps
- The form was created a long time ago, and has not been updated
Regardless of the exif data, I do believe that friction is absolutely a feature in this process, but I also think the Word 2010 angle is tenuous at best.
I've worked on these kinds of systems, but not this one explicitly. There is always a discussion about how to make it(legally) more difficult for users to do something you don't want them to do. It's not paranoia, it's reality.
No angle or point with that comment. Just interesting! I like looking at exif data. And I think there should be more awareness around what it often leaks.
Probably it's buried in a ticket deep in the feature requests lists and has zero potential revenue impact (or negative) so it isn't prioritized.