Comment by NamecheapCEO
5 years ago
We have every right to choose who we do or don't do business with. We are a private company and are protected as such. If you need more time to move away, reach out.
5 years ago
We have every right to choose who we do or don't do business with. We are a private company and are protected as such. If you need more time to move away, reach out.
How do you think this will affect trust of your customers?
Not flaming, genuine question. Not Russian here though as a paying (and recommending) customer for Namecheap I can't think of the fact that someday I might be falling into a specific identity (nationality or otherwise) that Namecheap might suddenly stop doing business with even if I share the same views with NC, losing me at least hours and money for moving out of NC.
I can only comment for myself, but as a long time NC customer, this action and the behavior of the CEO in this thread has seriously damaged my ability to trust in the brand. The only redeeming bit of trust remaining is that they are too self-interested to discard US consumers this way since the US market is too lucrative, despite any deeply untoward behaviors the US government has done in the past / continues to do.
I don't see why this action would affect your decision. Factoring in the risk that a business might suddenly stop wanting to interact with you has _always_ been part of the calculus.
Private businesses are free to choose who they do business with. Getting randomly cut off has always been a possibility.
> I don't see why this action would affect your decision. Factoring in the risk that a business might suddenly stop wanting to interact with you has _always_ been part of the calculus.
Because seeing this actually play out means that everyone should update their priors about how probable those risks are? Getting randomly cut off has always been a possibility, but the probability in everyone's priors just went way up.
4 replies →
You are wrong. You can decline to renew a contract but you can't just drop an active one without consequences. We will teach you to respect the law and contracts.
But, you had a contractual agreement with them.
And every contract not written by a ten year old has a termination clause.
It's one of the most important parts of the contract; you should always make a point of reading it thoroughly even if you skim some of the rest.
You mean this part from https://www.namecheap.com/legal/domains/registration-agreeme... ?
>Namecheap Rights. We may reject your domain name registration application or elect to discontinue providing Service(s) to you for any reason within 30 days of a Service initiation or a Service renewal. Outside of this period, we may terminate or suspend the Service(s) at any time for cause, which, without limitation, includes registration of prohibited domain name(s), abuse of the Services, payment irregularities, material allegations of illegal conduct, or if your use of the Services involves us in a violation of any Internet Service Provider's ("ISP's") acceptable use policies, including the transmission of unsolicited bulk email in violation of the law.
I fail to see where it includes how Namecheap reacted.
1 reply →