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Comment by bash-j

3 years ago

I also subscribe to choice. They do lots more than product reviews. They have general guides on how to get the best use out of products, mystery shoppers reviewing customer service, tools to compare health insurance, etc. The reason I stay subscribed is they campaign about consumer rights issues which actually cause industries as a whole to change, e.g. bank fees. They also have the shonky awards which usually gets a bit of media attention each year, where they shame companies for poor behaviour, quality, outright scams, etc. I think of it like a lobby to help us consumers out, which we need more of. Too often we are listening to the advice of the industry bodies that represent the companies rather than the consumers.

totally agree. In fact the consumer advocacy is probably more of why I stay subscribed than the reviews :)