Comment by mgkimsal
3 years ago
I wish ours connected to any wifi?
I have a strong feeling this is somehow related to our local office network, but... any wifi printers we have never 'wake on lan'. If I reboot the printer, it's connected. 30-60 minutes later, it will not respond to any network commands. It's on, and you can go insert USB stick to print, or make a copy on it, and it says it has an IP address, but it's essentially 'dead'. Although it has 'wake on LAN' set (or whatever the setting is).
Brother, but same issue with HP before that (and... someone else reports similar with their printer in their office too). But we have a dozen people plus more devices on the wifi every day without incident. Just something about the printers we've had over the last few years.
Have changed wifi routers at least once during this period as well to no avail.
Wake on LAN means that you can wake the device from sleep mode by sending it a special WoL packet; I'm not quite following how that's related to your problem?
It's not 'sleeping' in the sense that the printer is 'down' or what not. It's 'on', but no one can ever send print jobs over wifi until the printer is reboot. That's the closest thing I can think of though - is it in some 'sleep' mode and just can't talk over the network because of that? It's been frustrating, and has happened over multiple printers, so it seems it's 'my network' but... absolutely no idea how to fix it. End goal would be 'leave printer on for 3 days and still be able to print to it whenever needed without having to reboot printer'. Doesn't seem like it would be that hard of a request, but... no dice.