Comment by zdragnar
4 years ago
Actually having a usable product is missing from most government specs. Individual components get built by different teams, and nobody is responsible for making sure that they are built such that they work together.
At least, that's the theory of why the insurance marketplace failed so spectacularly.
Once you get to an organization of a certain size- private or public- the people with purchasing power are never the ones who need to use the service. As such, purchases are never made with the end users in mind. Instead, there'll be a list of checkboxes of things that sound nice, and if you're lucky, that list wasn't specially crafted to exclude everyone other than some Manager's buddy's business.
> Actually having a usable product is missing from most government specs. Individual components get built by different teams, and nobody is responsible for making sure that they are built such that they work together.
That sounds like a certain "mega moon rocket" that's been under construction for some time.
That one got the added "benefit" of Congress and POTUS directly meddling. So you get to restart parts with new contractors, changes in direction just as you got the last 20% of bugs fixed etc and that's assuming you work with honest suppliers