Comment by ctrager
4 years ago
Another golden memory of that project was when I was given the assignment to meet with users - accounting people - on screens for approving tax payments. It was kinda a big deal for me at that stage in my career, to even talk to users. So, I meet with these guys and I introduce the topic, and they go, "What are you talking about? What do you mean 'approving'? They are taxes. We HAVE to pay them"
I'm not sure I get what you're trying to say here. Yes, the company has to pay them but someone has to look at the numbers so that the company doesn't overpay or underpay.
Hmmm, what am I trying to say... I guess... as I think about it now, the lines of communication were very hierarchical - up and down the chain. But when it was time for me, a tech guy at the bottom, to talk to a user on the front lines, the disconnect was hilarious to me - but maybe you had to be there... I feel like I'm a boring old man telling this story.
Ahh I see. I can understand why it would bring you back that memory. I was just confused at first, cheers!
And it sounds like the users didn't understand that in some manner.