Comment by andrepew
3 years ago
Depends on scale of B2B. Between enterprises, not as much. Between small businesses, works very well (at least in my experience, we are tiny B2B).
3 years ago
Depends on scale of B2B. Between enterprises, not as much. Between small businesses, works very well (at least in my experience, we are tiny B2B).
It really varies a lot. I have seen very large lazy sites suddenly pick up a client that wanted RCA for each bad transaction, and suddenly get religion quickly (well quickly as a large org can). Those are precious clients because they force investment into useful directions of availability instead of just new features.