Comment by aunterste

I am not saying it is right, but to a large degree this is the cost that some of us 'pay' for millions having 'free' Gmail/GDrive etc. Fully automated processes that close accounts, no due process to get them timely reinstated when the machine made an error. You are correct, if they admit a mistake here, it will open the doors to lots of claims. I sometimes think they could a lot of people to pay for the service (with $ not just having their digital lives being harvested) if they knew to be treated better when something like this happens.

The question everyone needs to ask themselves, if Google closed your account right now, for good - what would that do to your life...