Comment by tristor

Honestly, my issue with calling a call center is never the accent or nationality of the other person. It's that they're usually either incompetent or forced to behave as if they're incompetent by corporate policy. Every HN user has likely had the same experience described in XKCD 806 [1] and wished there really was a code word to get to talk to someone who actually knows something.

One of the more annoying ones for me is contacting tech support with extensive debugging information/logs and only being able to talk to people who can't understand what I'm talking about and insist on power cycling the device (which of course may momentarily resolve an intermittent issue, and is enough for them to "close" the case).

[1]: https://xkcd.com/806/