Comment by bern4444
3 years ago
This article reminded me of another one I read (also from HN I think) on the design of the NYC Subway metro card machines[0].
Design is a topic I'm fascinated by as it can literally make or break a system in ways that few other aspects can (including software imo). If we put in as much effort into the design of everything as these groups did for the new terminal or the metro card machine I wonder how much nicer everything would be. Good design is invisible in that you don't even notice it was designed IMO. I hope to see more of it everywhere.
[0]https://www.curbed.com/2022/08/goodbye-metrocard-machine-fri...
From a distance I can safely claim that Apple's real dominant success was in its design language and UX match of software. Not the best tech, a walled garden, but pick it up and it felt nice and worked. Hits all the right buttons as a customer!