Comment by jdc0589

McMaster is the greatest retail website to ever exist, albeit in a bit of a niche. I used to absolutely LOATHE tracking down a specific bolt, nut, fitting, coupler, etc... but McMaster completely changed that. If I need something specific, I'm going to McMaster first every single time, and I'm almost always ordering from them. If it's something really expensive I might cross shop elsewhere, but McMaster is easily the most pleasant platform out there, and I like knowing I can just immediately ship stuff back if it doesn't work for me (no authorizations, just return it).

You pay a little premium, but it beats driving to 50 different local stores to find out no one has what you need, or ordering from another online retailer and not really being confident when your order will show up.

I'm a hobby guy when it comes to this stuff, but if I owned a business I'd be drinking the kool-aid even more. Time is money, and McMaster is reliable and fast as hell.