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Comment by rkangel

3 years ago

One thing that's interesting about remote work and Teams calls is that the 'interrupt' mode doesn't work particularly well. The subtle increase in latency means that you're not interrupting when out think you are and often two people interrupt at the same time and you end up in a 'random backoff' situation.

The client team I work with is kind of trying (although without verbalising) to move more towards a "wait" mode of talking, assisted by the "put your hand up" functionality in Teams. The problem we run into is that it isn't clear whether you should be speaking before or after the next person - sometimes you have a supplementary point about the exact current topic that makes more sense to be said before the next person slightly changes the subject. In an engineering discussion it makes a lot more sense to make your point about the performance of the feature in discussion before the conversation moves to talking about testing it!