Comment by GameOfFrowns

Like you I was suprised by the amount of negative reception but I can sympathize with most of these people. The company failed at properly communicating their vision and USP regarding the experiences, hopes and fears of their target audience and animated checkbox diversity pictures on the website don't cut it.

I can't (and honestly don't want to) calculate the amount of late fees and forgotten continuing subscriptions I had to pay for over my lifetime. The advertised service seems comparatively expensive and not exactly scalable without the company cutting corners (3rd world call centers) or raising prices soon.

As the founder of iFocus Health you should take notes what went wrong here.