Comment by _a9
3 years ago
Have a couple seedboxes for myself and friends. Sometimes public torrents are used, some of which are monitored. Hetzner just sends a notice about the report and gives you 24 hours to reply without disabling the server. If you miss it then they null route the offending server. Never had any issues with them denying my responses, they're usually very quick to respond to clear the abuse report after submitting.
Seriously love Hetzner, amazing prices and really fast human support.
What do you say in your reply? I'm assuming the evidence against you is simple and clear, so I'm surprised they clear the report.