Comment by Traubenfuchs

Being the lucky winner of ones complaint being found by personal, C-suite, marketing (Hetzner) or top-engineer (Stripe) accounts on online forums and getting one time only high priority support is not a fix for the systemic failures that led to the complaint.

We recently had a mission- and time-critical issue with play store and our first reaction was to contact our gcp account manager and old google friends because we knew play store communication sucks. It should not be this way.