Comment by shadowgovt

While I sort of expected the same... I think our HN crowd (myself included) is biased to assume the importance of technology more than the importance of the social dimension. But also, I think Musk put a heavy hand on the tiller far faster than I expected he would (the wise thing to do would have been to assume there was much to learn; he seems to have stomped into his new company with a belief he knows what's best, and that's not meshing well with what was already there).

But we should remember our own tech-first biases. Twitter ran in frequent-fail-whale mode for months with users accepting that because it fed their social needs. The moment it stopped serving those needs, people started leaving no matter how good the tech is.