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Comment by rglullis

2 years ago

That page (like many others) do need a lot of UX love. Pretty soon I hope to be launching managed instance hosting (i.e, people that want to have their own instance, under their own domain) and I'm already scratching my head at how to present two complete different classes of products on the same page.

Figuring out these small issues is hard, it gets even harder when I am promising that I am not doing any type of user tracking or analytics. I just saw a message on the support site about someone who wanted to make a deposit, but reported "on mobile, the button is grayed out". Turns out that on mobile there is no cursor to indicate that the user needs to select the payment method first. So, technically not broken, but functionally this issue could've cost me hundreds of dollars already?

Yah. Oh god am I confortable in my golden cage with a team of Ux people responsible for that …