Comment by hot_gril

I didn't get scammed but did find the service too annoying to want to use it again. Actual price is very different from quoted nightly rate. Can't tell the actual location of the place before I book, wtf. Got to the place and didn't know the combo to get in; isn't that something the booking email should say? Apparently supposed to log into the site again, go to a chat, and contact the host; it's not simply over SMS.

I get that I'm not paying the extra money for a hotel with 24/7 pro staff, but there's gotta be solid automation in place of that. To each their own, I'll just pay for the hotel.