Comment by oskapt

I just logged into AirBNB after not using it for a few years (pandemic and all), only to find that my account was deactivated for not following their ToS and community standards. I only ever had great reviews from the places that I stayed, so I figured they just deactivated it because it was stale.

I requested that they reactivate it and got an automated response saying that they deactivated it because of information in my credit report, and until I dispute that information, their decision is final.

I went and pulled all three credit reports to find that I have no negative information in there at all. I have stellar credit, scores in the "very good" to "excellent" range, minimal debt, no collections, great ratios between available credit and current balances, no negative consumer information...so what's there to dispute?

I've asked them to reinstate my account, but as someone who reads HN and knows how these automated systems behave, I have minimal confidence that they'll do anything about it.

I also reported them to the FTC for misusing/abusing consumer credit information, and I encourage anyone who has been swept up in their Kafka-esque universe to do the same.