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Comment by hresvelgr

3 years ago

This is becoming a really annoying problem for niche hobbies/communities where resources are already scarce. I think the problem is that accessibility from a search engine was a side-effect more than an intended outcome when people asked questions online. It's too easy to just chat to a real person now on Discord, get an answer, and then have that answer be buried in a matter of hours.

This problem isn't unique to Discord either. In organisations with Slack it's impossible to find answers to previously asked questions, which has in turn caused us to appoint some champions to get people to put stuff in our organisation wiki.

> In organisations with Slack it's impossible to find answers to previously asked questions

It's doubly hard when you had a private chat with someone who got laid off. For some reason Slack makes such accounts/chat history really hard to browse once some time has passed. And sometimes you have valuable information in your chat history with that person!