I very much appreciate your help and I'm glad to do any other diagnostics. However, respectfully, I think the deeper issue is the lack of community support. On the verification page, there is no "help" button. Even with my motivation to find the community support page (which is also non-trivial), there was no response on my original community post and it was auto-closed which was particularly offensive to me (at least just keep it open). In my opinion, something of the magnitude of "we're possibly going to lock people out of large parts of the internet" deserves more careful engagement with the public.
I also understand Linux is an obscure use case but I do wonder how many other "normal" use cases out there have been ensnared. Given the lack of a "help" link on the verification page, an average user is powerless.
Thank you very much! Email sent at 11:38 CT although it's 1.5MB so check your spam.
I have received it, spoken to the team and they are looking at it.
I very much appreciate your help and I'm glad to do any other diagnostics. However, respectfully, I think the deeper issue is the lack of community support. On the verification page, there is no "help" button. Even with my motivation to find the community support page (which is also non-trivial), there was no response on my original community post and it was auto-closed which was particularly offensive to me (at least just keep it open). In my opinion, something of the magnitude of "we're possibly going to lock people out of large parts of the internet" deserves more careful engagement with the public.
I also understand Linux is an obscure use case but I do wonder how many other "normal" use cases out there have been ensnared. Given the lack of a "help" link on the verification page, an average user is powerless.
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