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Comment by eis

3 years ago

   > I don't have a CloudFlare account so I wrote up a detailed post on their community forums. I offered a HAR file and was willing to do diagnostics. It received no responses and it was auto-closed.

Cloudflare has some weird thing going on there if you want to report bugs. If you try to open a support request to report the bug it'll be auto-closed stating only paid accounts can submit support tickets. Then it says if you really are sure then post it in the community. Did that but the post was auto deleted as spam. All I was trying to do was report a bug in their dashboard. Did someone internally game the KPI for open support issues? :)

I reported an abuse of their DNS system a few years ago to support@ and legal@ ... got told (paraphrase) "not our problem - you figure it out"