Comment by viraptor

Sure. Solution 1: CF starts interacting with the reports of them blocking users and actually fixing those issues. If they can't achieve that, they can relax the rules and refund their customers for failing to provide the advertised service.

It's not a hard concept. Unless you think you're too big to care, you fix issues you cause. (If you are too big to care, I hope the laws regulating anticompetitive behaviours hit you)

Solution 2: Everyone in engineering and management at CF can access internet only while marked as the same level of trust as the lowest one currently assigned to cgnat-s and tor exits. No exceptions, but they can contact support like any external user.