← Back to context

Comment by ysavir

2 years ago

Agreed. Pricing needs improvement. Not just in the bang-for-your-buck sense, but the per-search model. Right now I have the following questions:

1. What counts as a search? If I go to page 2 of search results, does that use up another search?

2. If I have to refine my search to get the results I actually want, can I get a refund for all the searches I made that didn't predict how the query would be interpreted?

3. What happens when I meet the limit? Am I charged per-search? Can I just no longer search?

4. If I meet the limit and then go to DDG, or Google or whatever, are you okay with that? What if the results there are good enough that I start wondering whether or not I want to pay $15/month for a search engine? How much is retaining a paying customer worth to you?

5. If I have to start counting my search numbers, I'm very quickly going to learn to search less. And the better I get at searching less, the less need I'll have for a search engine, let alone a paid service. Are you worried about your pricing model pushing people towards non-search engine solutions of exploring the web and/or finding web pages?