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Comment by Narishma

3 years ago

> Just pay $5/mo for an email service that won’t ruin your life for no good reason.

Just because you're paying doesn't mean you won't get into these situations.

Yes… but in Fastmail’s case when I encountered an issue I had a “We appreciate your feedback on your use case. We'll take it into consideration for future product planning.” (which is all I was really asking for) from Neil Jenkins, of JMAP fame, within three messages of mine, starting at the standard support form.

Hey it’s your email, trust Google with it if you want. Just know if you ever run into a situation there is no support and they will not help you regain access.