← Back to context

Comment by benatkin

3 years ago

> Unfortunately port forwarding also allows avenues for abuse, which in some cases can result in a far worse experience for the majority of our users.

Let me rephrase that.

> Unfortunately port forwarding also allows people to get the value for the money they pay us, which in some cases can result in our service not functioning like a gym membership, where we aren't used for much but many users continue to pay for us (sadly many services block traffic coming from us which makes a lot of simpler uses of a VPN fail as well). We'll aggressively defend against chargebacks.

As far as I’m aware Mullvad doesn’t have a method of automatic recurring payments. So they can’t operate on the gym model. Only users who want to use it pay for it repeatedly.

  • The new gym model is annual payments. (Gyms use them too.) And chargebacks are very relevant there. Which they avoid by getting people to use other payment methods. But they also take credit cards.

    Edit: Ooh, they charge the same whether you sign up monthly or annually. Not too shabby.