Comment by mschuster91
3 years ago
IME that's usually because:
- the database and/or the Tomcat server have way too low RAM and start swapping like no end
- way too many people had admin access in Jira and installed a metric shit ton of plugins
- the AD configuration is messed up and instead of only user accounts it loads (and verifies) tens of thousands of user and machine accounts at each login
It's probably the plugins, but even then I would have assumed that timeouts would have made it impossible to load a page that slow.
Given that people absolutely love to upload multi-GB files to Jira (and will nag the admins to disable timeouts and size limit), many admins have long since relented...
After all, why pay for an expensive DMS when you have Jira?