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Comment by mrtksn

3 years ago

>Now you're assuming the intent.

That's true but without assuming intent you end up blindly following rules.

Something struck me when first moved to UK from Turkey: Every rule in UK seemed to have an intent and that's why I think Turkey is full of rules which no one follows but in UK the rules are less numerous but followed. In Turkey, Turks like to think that the rules are not followed because the fines are too small or that the government is incompetent and can't enforce the fines. I disagree, I think Turkey is a chaotic society because rules are not built around intent. Did you know that up until (literally)yesterday live music after midnight was banned in Turkey as part of Covid-19 measures?

For the first few months until I got my white collar job, I did some part time jobs in London as a waiter etc. and worked at some high end venues and hotels. In these places there are some equipments(like climate control of the wine cellar) which are operated through control panels which are accessible to everyone and they didn't put signs that say "don't touch", instead the signs said "you have no reason to touch this". They were able to keep curious hands away from buttons that shouldn't be pushed by those who don't know what they are doing by simply emphasising the intent.

Intent is extremely important, in fact everything is about intent. Every human action is with an intent. Great UX is built by designing around intent.

You might be interested in reading the classical book about cultural difference by Geert Hofstede as it provides another perspective on this.

He describes what he calls uncertainty avoidance cultures that try to reduce uncertainty by making lots of rules. These end up being impossible to follow, so it's generally expected that you don't. He contrasts this with cultures that are low on uncertainty avoidance that have fewer rules, but on the other hand it's expected that they are followed.

This is probably to some degree a caricature.

  • Thanks, I should check it out.

    How do they explain Germany though?

    • In a park in Stuttgart a man approached us as we were walking the dog, and after realising we spoke English politely said "You must not be aware, dogs must be on lead here".

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    • Good Q.

      From my own short stint in Germany, n=1, the rules often did tend to make sense, so it actually seemed like a good idea to follow them.

      (I've also had friends complain that Germany wasn't actually as tidy or rules based as they were lead to believe. So take with a grain of salt!)

The intent of moderation is "don't be horrible to each other and/or the space".

Unfortunately, people who are horrible to other people and/or spaces generally refuse to accept this, and therefore either need more specific examples of what being horrible entails to compare their behaviours against - leading to proliferation of edges, epicycles and rule-gaming - or you have a codicil along the lines of "the decision of what is horrible is up to the moderator and is final", leading to, at best, everyone whining about how unfair, arbitrary and partial the policy is now they can't be horrible to each other any more, all at once.

  • > leading to, at best, everyone whining about how unfair, arbitrary and partial the policy is now they can't be horrible to each other any more, all at once.

    I don’t think that is the only possible outcome. Where moderation is done well lot of people, in fact most people, simply don’t notice it. They just have a pleasant time with other pleasant people. So no, “everyone whining“ is not the best possible outcome. “Most people having a good time, a minority whining” is the best possible outcome. And of course it takes hard work, and maybe even a little bit of luck with the initial conditions.

    • These communities are lovely when they occur, but they tend to be small and ephemeral; it takes one single persistent troll who is good at gaming community mores and calmly wrapping complaints about any pushback in reasonable-sounding phrases to completely destroy such a space. I've seen this happen entirely too often :(

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Two things really jump out at me..

I grew up in America which is fairly rule-obeying. Lived in Australia and New Zealand which are disgustingly, obsequiously devoted to following tiny guidelines. Spent a few weeks in Munich where I was shouted at for crossing a totally empty street against a crosswalk light.

On the plus side, I lived in Argentina and Spain for a long time where basically there is no enforcement of anything.

I will say I am proud of people there (in the Latin world) for being humans. mostly ... usually... trying not to make dumb decisions, but... well, having to make decisions, and making them. You see if you live in England or the US or Commonwealth for awhile, people have forgotten how to make any decisions if there isn't a rule for it.

And yet the freest society I ever lived in, judged on the day to day freedom of individuals violating petty laws, was Vietnam. At the same time, it was the most totalitarian place I ever lived as far as what information you could access or what you could say. Still, if you wanted to drive the wrong way down a highway with an child on the back of your motorcycle, you can do that in Vietnam.

Personally I don't like the UK / Australia model where everyone obeys some stupid rule written on the wall over their own intelligence. Of course, I also don't love the Argentinian model where everyone thinks they're smart enough to bang on the button that says "don't touch". Also, it's not cool to wantonly endanger your child while being terrified of mentioning the name of the dictator. But I am a fan of man... and I would definitely take the Turkish way of shrugging off rules when they don't suit you over the British way of following them to the point of worship.

I think I was going to get to some great conclusion here, but I don't have one.

I like when no one is watching me, but I also like when someone is watching other people.

[edit] my conclusion! privacy and freedom come at the cost of people ignoring rules. People from rule-bound countries experience a burst of freedom when going somewhere that lives as people live, not by the rule-book. People from "chaotic societies" as you said, who have a mind for all the corruption they see around them, find some relief in escaping to ordered societies. Neither is good or bad, they are both modes of existence; both modes are necessary. If either were to disappear, we would have far too much chaos or far too much order, and no one would be able to escape to where they belong.

  • > I would definitely take the Turkish way of shrugging off rules

    Having lived most of my life in Turkey, it gets old really fast.

    For one thing, there's a certain culture that is a mixture of extreme fatalism, not giving a shit about anything that doesn't immediately benefit you, low respect to other people, and the worst part of it, seeing other people who care as weak, unmanly and naive, that is so pervasive in Turkey.

    When this culture is given a lax rule structure, what you get is a chaotic, every man for himself, free-for-all place devolving further and further into a low CGI Mad Max movie. Only reason why it still hasn't completely collapsed into chaos is because people are still afraid of the punishment. If you think I'm exaggerating, next time you're there ask a restaurant owner if you can smoke, right under the no-smoking sign and pay attention to what they say: do they tell you that'd disturb other customers? or do they tell you of the ₺20k fine they got that one time and they can't let you because of that.

    I can tell for you as a lived experience that significantly more people in Turkey cut in lines than people in Germany. Why do they do that I ask myself, the only explanation I could find until now is because fuck you, that's why. If you were as cunning, as manly, as bold as they are you'd be at the front of the line, but you aren't, so fuck you. They know there won't be repercussions for that action, and that's the only bar to clear for them to do it.

    Maybe this way of living fits some, I myself find this despicable. I know that cutting in lines is not the most important metric for life quality in the world, but I fully believe it seeps into everything else in the society and over time makes it unlivable.

    --

    Even in an imaginary ideal environment, if act of obeying existing rules is debatable, there'll be the problem of everyone considering themselves as a sufficient authority on making judgements with a limited context and a huge bias on interpretations that benefit them. At one point it just makes sense to ask people to use the right channels to push change instead of 80 million people making individual judgements on every issue every day and hope for the best.

    • First of all, this is such an excellent post, and thank you.

      >>seeing other people who care as weak, unmanly and naive

      I'm sad to say that this is true everywhere I've been. The attitude is everywhere in the US... it's only that in the US people are trained to be quiet about it. My observation, everywhere I go, is that only smart, observant people do not mistake kindness for weakness.

      >> because fuck you, that's why

      So, this is one thing I do like about the US. The police in the US do not get involved in anything unless you pull out a gun and shoot somebody... even then, they really don't care. On the other hand, this kind of fake "manliness" you're describing is sort of self-limiting in the US; it tends to look ridiculous to us when we travel overseas or when we see new immigrants from (choose a chaotic country) act this way - because here, the guy you jump in line in front of might look like nothing but he also might have a 9mm. I say this from the perspective of someone who has seen multiple shootings at the bar around the corner from my house in the past year, for things as stupid as someone acting rudely.

      Stupid, selfish, short-sighted people are the same everywhere. Being rude is really the issue; one does not need a God or a police force to avoid being rude. Being rude and taking advantage for oneself is cultural, and I actually believe it's impossible to take a culture who has been raised that way and make them - under any police regime - act differently. (I'll qualify that further by telling you that all my grandparents came from Russia in the 1920s, and spoke Russian, but they hated the criminal type of Russian scavengers who came out of that ruthless wasteland from the 1980s onward). Taking care of others outside your family requires two things: 1. a functioning rule of law, yes, but 2. a view passed to you from your parents that treating others well will cause you to flourish more than trying to take advantage of them. This cannot be enforced. It has to be internalized and understood. I really think it's better in many ways to see what kind of people you're speaking with bluntly than to listen to the sophistry of the modern version of the same avarice as it presents itself in New York or Los Angeles. I can sit and listen to the racism toward black people in the American South or toward Aboriginal people in Australia, and just openly disagree. That's better to me than listening to people who I know are racist trying to sound politically correct in Seattle.

      >> I know that cutting in lines is not the most important metric for life quality in the world

      I think it's the second-most important metric. Being polite. But it's worse to be somewhere everyone is polite and everyone is a hypocrite. Hypocrisy is to me the most important metric.

      (This is actually what my problem is with Thailand. True, no one cuts in line. But there's so much bottled-up anger that no one can admit to, and suddenly it explodes).

      But not cutting in line - in my book - is representative of the best human value. So I absolutely agree with your view and don't think you should say it's not important. It's possibly the most important thing.

      A shout out to the Argentines, when my ex-gf was possibly kidnapped there, people asked me to cut in line in front of them at an ATM that was running out of money, where they had been waiting for a long time, just from seeing the look on my face.

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    • > the worst part of it, seeing other people who care as weak, unmanly and naive, that is so pervasive in Turkey

      pervasice in Russia too. Most non-democratic societies are indivifualistic and highly cynical.

      That's why I say American brain is' a prison - they think in 'Socialist countries everyone cares about each. other too much, and that why they are poor

      1 reply →

  • > Spent a few weeks in Munich where I was shouted at for crossing a totally empty street against a crosswalk light.

    I don't understand this. I live near Munich, people cross against a red light all the time. Maybe you were doing it near children? That's a real social faux-pas, because they're not supposed to normalize jaywalking.

    • Exactly! I like to explain this kind of casual rulebreaking to US/UK people as being the German equivalent of using disgusting swearwords. Fine to do with your friends if nobody is around, or if you want to look tough or whatever, but don't do it in crowds and especially not in front of children.

      8 replies →

    • >> Maybe you were doing it near children?

      YES that is precisely what happened. That's so funny you said this.

      I was standing in heavy falling snow, at the corner of an empty boulevard, next to a woman with two little daughters and a young boy. I stood for a moment and then walked across and she started yelling at me. I suppose she was trying to teach her children to be patient and wait for the light to change. What went through my head at that moment was, I kid you not, "ah, that's how they learn to follow orders".

      And this is entirely in sync with my original point above, but also personally, I loathe Munich. There's nothing like being told holocaust jokes when people don't know you're Jewish. I believe the people there would vote for Hitler in a heartbeat if he were alive and running for office.

      8 replies →

  • I'm Argentinian. I love breaking the rules and I love living in a place where rules are rarely enforced. It's almost a sport for me. "Why? Why should go along with this? Fuck that"

    • Overall, this is why I love Argentina.

      It's also why Argentina is a fucking mess, but I love it. When I'm there it feels like the people will never, ever be conquered.

      This is true in a lot of countries that had a dictatorship.

      Weirdly, it is not true for Chile, where everyone still acts like they're in a dictatorship.. also the US, which never had a dictatorship but created and supported dictatorships all over the world.

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  • I grew up overseas, moved to America and I have felt absolutely liberated by the freedom I now have when it comes to following rules. I think it's productive that people can definitely choose to follow their own gut and conscience when it comes to their own lives.

    • I moved to Japan. I think we’re almost at the level where I’m confortable with the level of rule following here.

      Some people don’t follow the unimportant rules, but almost never when it’d inconvenience someone else.

  • > I grew up in America which is fairly rule-obeying.

    I also grew up there. I think there’s a low level compliance with what I’d call daily/minor rules. Cigarette butts tossed wherever you are when you finish one, speed limits are barely even advisory, jaywalking widely practiced, etc.

    • >> jaywalking widely practiced

      Depends. In NYC, jaywalking is normal. In Santa Monica, you get a ticket. Speeding is mostly enforced everywhere.

      What sets the US apart from countries like Argentina, in this department, is that the cops won't just ask you for a bribe when they stop you. You actually end up with a ticket and have to deal with it.

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  • "Lived in Australia and New Zealand which are disgustingly, obsequiously devoted to following tiny guidelines."

    As someone born in, and having spent most of my life in New Zealand, I have no idea what this means. I'm not being defensive, but I just don't understand. Maybe I'm 'too close' to see it. Perhaps I'm thinking about civic rules (e.g. jay-walking, speeding) and you're thinking of, e.g. industry like construction?

  • As an Australian it is news to me that we are obsessed with obeying "tiny guidelines".

    • Fair dinkum? I've lived in Oz for many decades and travelled widely. I have never seen obedience as a common trait. In fact, rule breaking with a shrug is far more prevalent.

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  • I think what you are noticing is the difference between a liberal democracy and autocracy. Where in one there exists a social construct of rules, where in the other rules require enforcement to exist, as they do not exist in the social consciousness

Defining rules based on intent works when there’s less corruption. Otherwise the rule will be vague enough to extract a bribe or a blackmail by the enforcing authority. Once corruption is under control you can have things like prosecutorial discretion. On the other hand, having so many rules that no one can reasonably know, understand and follow will also lead to bribes and extortion by law enforcement if corruption is common. Essentially, corruption can take advantage of either scenario and make the life of general mostly law-abiding citizens’ life much harder. So, corruption is the issue and not necessarily the laws.

  • Well, I had similar thoughts. I am reading the comments about laws and rules here and I am thinking: You people have never been in Kazakhstan or Azerbaijan.

This is exactly why criminal law requires two things: the actus reus and the mens rea. Act and intent.

So, great point.

I guess the only problem on the internet is it is very hard to determine intent, see Poe's law.

  • Agree. IMHO, the problem can be solved with enhanced bandwidth(that is, to use things beyond text, IRL we have mimics and voice tone so emojis are a start) of the communication.

> That's true but without assuming intent you end up blindly following rules.

Right but overly generic rules make that worse. And overly specific make a lot of work and allow stuff to still go thru cracks. It's hard problem to make following rules with intent but without rule-enforcers using it for their own whims

> Something struck me when first moved to UK from Turkey: Every rule in UK seemed to have an intent and that's why I think Turkey is full of rules which no one follows but in UK the rules are less numerous but followed. In Turkey, Turks like to think that the rules are not followed because the fines are too small or that the government is incompetent and can't enforce the fines. I disagree, I think Turkey is a chaotic society because rules are not built around intent. Did you know that up until (literally)yesterday live music after midnight was banned in Turkey as part of Covid-19 measures

If the culture of the country teaches you to follow the rules, people follow the rules

If the culture of the country teaches you rules are annoyance to go around or bribe around, well that happens.

I live in post soviet country (Poland) and got on the end of the slow and painful transformation from the latter to the former. For example ~15 years ago it was common knowledge that you need to bribe examiner if you want to pass driving license the first time. At the time it was somewhat probable, I passed at 3rd time with 2nd time failure being my arrogance but 1st being something absolutely minor that could be summed up as "I looked at right mirror with my eyes instead of theatrically moving my head right to signal to examiner I really looked at right side'.

And my step-mother, which is a terrible driver did pass via bribe at around same time.

Similar thing happens with MOT tests, usually bribed to ignore lack of working cat.

And the single out cases of bribing still happened, just government invested a lot of effort to fight it so it is no longer "the norm" accepted by the people as the way to live. Which on top of being a lot of effort takes generational change to really root in, back in my parent's young days you couldn't even have a car if you weren't either well connected (grandpa had Wartburg with sunroof option purely because he was in military and won few contests) or bribed the right people.

> For the first few months until I got my white collar job, I did some part time jobs in London as a waiter etc. and worked at some high end venues and hotels. In these places there are some equipments(like climate control of the wine cellar) which are operated through control panels which are accessible to everyone and they didn't put signs that say "don't touch", instead the signs said "you have no reason to touch this". They were able to keep curious hands away from buttons that shouldn't be pushed by those who don't know what they are doing by simply emphasising the intent.

Do you actually know that the latter sign is more effective than “don’t touch”? If it actually is, there are other possible explanations. The fact that it’s personally addressed to “you” could make it more effective. The fact that it’s simply a more unique/unexpected way to convey the message may cause people to be less likely to reflexively dismiss the more common directive of “don’t touch”.

This is why there is a difference between rules and guidelines.

Guidelines are suggestions. They're all about intent. "Don't have live music after midnight" isn't a ridiculous guideline for COVID, because it usually implies a gathering. It is a ridiculous rule because rules have to be rigid and well defined, because rules are enforced. Squishy rules aren't rules, they're covert dictatorial powers.

  • Well, the consensus is that the no music after midnight rule was an attempt to squash the western lifestyle(it had serious impact on the livelihood of the musicians and the venues). At places where the rule was enforced people simply continue their night somewhere without live music. It made no sense in the context of Covid, it made sense in the context of islamist trying to destroy the non-islamists.

    Anyway, what's the difference between a rule and a guideline? Is a red light a rule or guide? IMHO Guideline is a literature, rules are arrangements with an intent(i.e. let's agree to stop on red light with the intent of organising the flow so we don't crash into each other).

    • > Anyway, what's the difference between a rule and a guideline? Is a red light a rule or guide?

      Guideline: don't bother neighbours after 20:00

      Rule: Loud noises not allowed after 20:00

      If you make sure to steer clear from guideline ("hey neighbour, we want to have a party, will it be okay if we be loud till 00:00","thanks"), the rules will not need to be enforced (neighbour calling the police to complain)

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    • >At places where the rule was enforced people simply continue their night somewhere without live music.

      Live music doesn't / didn't attract more people in closer proximity than areas with no live music? Did everyone still go to the same place and sat there in silence? That sounds very unlikely, but I have never been to Turkey.

      >It made no sense in the context of Covid, it made sense in the context of islamist trying to destroy the non-islamists.

      This is tied to the above, but who made the consensus that this was the point of the rule? Without a source of the consensus and to someone who have never been there it flies in the face of logic. Surely fewer people would go to, say, a British park Saturday evening if there's no music event there than if there is a band playing. Without some context, it reads to me like this post is anti-islamist and bashing Turkey for a rule that seem to have been enforced in one way or another in most of the west under COVID. As far as I know, every festival was shut down and events with music or other entertainment had to jump through lots of hoops or be shutdown too. How is this rule different?

  • It’s 100% ridiculous.

    The virus doesn’t care when the gathering is happening.

    So why would you forbid live music, or gatherings, but only after midnight?!

    • It was clearly targeting the secular folks and the musicians, which are predominantly secular and from the opposition.

      Ban on gatherings were introduced for short periods at the hight of the pandemic, the music ban was a separate one which lasted up until days ago.

      All other kind of gatherings were allowed. They even held a large religious gathering , bringing people from all around the to the conversion of the Hagia Sophia museum into a mosque since it was also a political event(They were promising to turn it into a mosque since years, apparently an important thing for the devout muslims). This was between the first wave which claimed the lives of 50K and the 3rd wave which killed that many more.

    • That's why it's a ridiculous rule. It's arbitrary and subject to selective enforcement.

      But as a guideline you could say if it's after midnight it's probably a party. And if it's not you let people use their judgment, because guidelines are suggestions enforced via social pressure, not via official penalties.

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(I'm Turkish living in the US.)

I think that's part of it. Another part is Turkey's legal system is based on Swiss law. From ChatGPT:

The legal systems of the United States and Continental Europe differ in several ways. One major difference is that the US follows a common law system, which is based on the precedent set by previous court rulings, while Continental Europe follows a civil law system, which is based on a comprehensive legal code.

In other words, the US legal system is based on intent with laws providing guidance to courts to assess intent. In Turkey, the legal system writes everything down and courts assess if you followed the code.

I think even this conversation itself demonstrates how hard it's to moderate content in the internet. Maybe we need lawyers? :)

>> instead the signs said "you have no reason to touch this"

I'm going to assume that those buttons were placed out of the reach of most three year-olds.

> until (literally)yesterday live music after midnight was banned in Turkey as part of Covid-19 measures?

That contains its own embedded example. “This music is not being performed 1 hour after midnight; it is being performed 23 hours before midnight.”