Comment by reaperducer
2 years ago
Does America not have a similar agency
It does, but it's still newish, and faces a lot of opposition from both politicians and businesses.
In 20 or 30 years, once the various lawsuits and codes get sorted out, it might work. But it's still in its toddler phase, and everyone is seeing if they can push the baby over.
The Federal Trade Commission seems relevant. I've not tested them on these "no support; no recourse" situations, but have had good results for other issues.
Anybody thinking of the "Better Business Bureau" should note that the BBB is not a government organisation and behaves more like a Better Extortion Bureau: paying members can keep their good rating by unilaterally declaring a claim has been resolved (often requiring claims to be reasserted multiple times), while non-members or non-paying members cannot even contest claims via the bureau.