Comment by janalsncm

Every business wishes it could be a vending machine. Strip out all employees and customer service and damn the consequences if your soda gets stuck.

Too many people and businesses have been relying on these vending machines, partially because they have no other choice. Everything has been hollowed out, every store runs on a skeleton crew. You know this if you’ve walked around a store wondering if anyone even works there. I never noticed this until I traveled to other countries and found businesses that actually felt like they wanted to please me instead of feeling like I was expected to be grateful that BigBoxStore (tm) exists.