Comment by reitanqild
2 years ago
I guess it has mostly to do with the fact that once legal gets involved, even at Google scale it makes sense to just take a look and see that, yes, of course, it was just another case of someone sabotaging someone else and the system being to dumb to catch it, lets fix it before we have to show up in court.
On a side note: GDPR demands that companies provide a way to get a manual review for decisions made by machines.
> even at Google scale it makes sense to just take a look and see that, yes, of course, it was just another case of someone sabotaging someone else and the system being to dumb to catch it, lets fix it before we have to show up in court.
Rather than "Evan at" I'd say "especially at". It costs big companies way more money to deal with legal issues than it costs you to raise them.
Google only has so many staff lawyers and it doesn't take a lot to get them bogged down. The bigger you are, the now likely you are too have a bunch of legal work.
It's simply in their best interest to make your legal case go away as quickly as possible in most cases.
> On a side note: GDPR demands that companies provide a way to get a manual review for decisions made by machines.
Correct. Unfortunately, from what I've heard so far, all that this entails is that some drone looks over the case, and checks a "reviewed" box or so. It's a right to manual review, not to manual rectification.