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Comment by rwmj

2 years ago

Getting lawyers involved is one guaranteed way to talk to a human at Facebook. It won't be easy or cheap though, so I can understand why a business like a flower shop wouldn't want to do that.

Take Facebook to small claims court. They can't bring a lawyer, it will cost them a small fortune and they'll lose.

Is it possible to leverage another case filing, to reduce lawyer fees? Or some sort of Nola Press DIY process? Since it seems so common.

  • Odds are you won't need to involve any judiciary institution, just lawyers. On that case, there's no case and no filling required.

    If your country has a working small-cases court system, there are good odds you can achieve the same result without any lawyer involvement at all. But if you are discovering this from a random internet comment, you are almost certainly better talking with a lawyer about it anyway.

Is there a specific type of attorney?

  • Depends on the country. In the UK I'd probably go to the Law Society website and search for a B2B lawyer under "Business -> Dispute Resolution" or "Media IT and intellectual property" (https://solicitors.lawsociety.org.uk/). Having used lawyers like this at start up companies in the past they are not cheap. However in the first instance you'd probably just want them to send a letter on headed notepaper, which might be enough to get someone's attention at Facebook and get the matter resolved.