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Comment by christalwang

2 years ago

We weren't advertising anything that isn't true. We do have qualified mental health professionals on our coaching team (many of them are), but we changed the language so it didn't seem like they were providing medical services at all. The threads here helped us understand how it was coming off (not in terms of true or not, but in terms of how it read/implied) so we switched the ordering. Happy to expand more or change anything that isn't true or is deceptive!

> we changed the language so it didn't seem like they were providing medical services at all

You are providing medical services, trying to claim you aren't is absurd. Changing the wording to claim you aren't to avoid legal liability is exactly the kind of deception people are calling you out on.

  • Hey maybe take it down a bit? It’s not absurd that they aren’t providing medical services. Right now it feels like you just want to shit on them as much as possible and your responses quickly shifted from “feedback” to “fuck you”.

    • Tone policing is not really the best move here, especially considering all the hubbub is specifically around a medical term that seems to have been inserted as a hook instead of as a meaningful signifier of the kinds of services the company purports to provide. If tone policing were appropriate anywhere it would be in the marketing lingo and copy of the company in question.

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  • You should go upthread and argue with this guy, seems like the two of you are at the same level of yelling-for-fun

    > You are not providing licensed medical services. Just come out and say it, since it's true.

    • I don't think we're disagreeing. They're providing medical services, but they aren't providing licensed medical services.