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Comment by greyface-

3 years ago

The submitted support article doesn't really provide any details about the change. This is the email they sent users today:

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Notice about your CPNI settings

Google Fi Wireless takes your privacy seriously. The updated Google Fi Privacy Notice provides information about how we collect and use personal information. This includes your Customer Proprietary Network Information (CPNI).

CPNI includes the destination, technical configuration, and location of your calls and information about the type and amount of services that you purchase and use. Your CPNI does not include your name, address, or phone number.

Google Fi uses your CPNI to:

• Provide your Fi service and related features

• Provide Internet access and voicemail

• Provide protection from fraudulent, abusive, or unlawful use

• Bill you for your Fi service

• Provide customer support and troubleshooting when you need it

From time to time, Fi may wish to provide you with additional information about products, services, and offers from our Alphabet affiliates, including Google LLC, that aren’t among the category of services you’re already purchasing from us, such as offers from Google Store on new Pixel devices. Starting today, we will opt you into the sharing with and use of your CPNI by Alphabet affiliates to receive this information. Your opt in will go into effect 30 days from the date you receive this email.

You’re not required to stay opted in. It’s your right and our duty under federal law to protect the confidentiality of your CPNI. If you prefer to opt out of letting Fi use and share your CPNI with Alphabet and Google services, you can do so by replying here or via Fi’s privacy and security settings at any time (instructions here). Opting out of CPNI sharing won’t affect your account or your ability to use any of Google Fi Wireless’ services. If you do not choose to opt-out within 30 days of receiving this notice, Fi will assume your approval to share your CPNI with other Google services and our affiliates.

We have also updated our Fi Terms of Service. These changes will go into effect on 9/28/23. You can review the updated Terms of Service in full here.

Thanks,

Google Fi Wireless team

15 comments

greyface-

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bscphil  3 years ago

> Starting today, we will opt you into the sharing with and use of your CPNI by Alphabet affiliates to receive this information. Your opt in will go into effect 30 days from the date you receive this email.

What a weird, disingenuous use of the term "opt in".

Someone1234  3 years ago

Can we talk about the dark-pattern in that email body?

- Mention that this doesn't include name/address/phone number, while glossing over that this allows near-GPS level tracking (the "address" part is particularly offensive).

- Talks about what "Google Fi" uses CPNI for, including a bullet list, which is completely irrelevant and not why they're sending this email. It is literally so that you'll skim it, and not read the next paragraph.

- Imply that this is authorizing "Googling LLC" (and other Alphabet companies). But what this is actually doing is authorizing Alphabet's affiliates meaning up to every company in the world.

- They updated the ToS but didn't mention what changed.