Comment by nickpinkston
2 years ago
Unsure why this is controversial.
It's pretty common practice to start full manual and then automate pieces of the process as you go with a human-in-the-loop, often with edge cases still being full manual forever as the cost of labor < cost to engineer out of all edge cases.
Because it's lying to your customers, to your investors, to the press, etc.
I'm unsure if they're claiming "It's 100% automated now" vs "Our goal is 100% automated".
If it's the former, then yea that's dishonest, but the point is whether it's scalable now / likely possible eventually. I could imagine that being the case.
It’s controversial because it’s fundamentally dishonest