Comment by gnicholas

My DSL internet would get incredibly slow at certain hours of the day when web traffic would be expected to be heavy (evening, as people are getting home, and around 10, as people are watching Netflix). AT&T refused to believe that the cause was congestion. No no, they said, it must be that there's a sprinkler that's going on at the same time each day, or a microwave that was causing a problem with your internet. Eventually they sent someone out and discovered that it was, in fact, a congested circuit that I was on. I couldn't believe they were so steadfast in claiming that it was some crazy-sounding external cause.