Comment by nneonneo
2 years ago
This article is about an incident from just last month, but the fact that there are 20+ failure reports over just Feb 2022-Jan 2023 (https://www.reddit.com/r/GooglePixel/comments/y039zn/i_compi...), across multiple Pixel models, is insane. There’s something seriously wrong here.
Is there any data on how often this occurs with other brands, or what the failure rate was (i.e. how many attempts to call 911 succeeded in that time?) Otherwise 20+ reports certainly sounds bad but I don't really have a perspective on how bad it is. It could very well be that 20 failures across a year is within the expected failure rate due to unavoidable transient network issues.
The author of the linked Reddit post was unable to find anything for other Android brands, and only three cases across ten years for iPhones.
And, it’s worth pointing out that the sales volumes of iPhones and just Samsungs (not counting any other brand) are many times that of Pixel, so if there was an issue even nearly as frequent with those phones it would definitely have been noticed by now.
2 replies →
My pixel 4a was unable to place a simple 800 call last week, even after rebooting twice.
I was manually entering the number on the dial pad, and the call would never initiate.
Finally, I created a dummy contact with the number and then it finally worked.
I now have a phone that isn't a phone.