Comment by anonzzzies
2 years ago
But that's not only online banks; my brick-and-mortar bank did the same thing, froze my account until I provided papers (they already had, just updated). I went to the closest physical branch and they told me 'blah dep flagged this, nothing we can do'.
I think the point as more that you can get escalate things with physical authorities (police, courts) if they have a nearby local physical branch.
Their internal policies ofcourse will remain the same.
Police aren’t going to help you with bank issues, and the courts don’t care if there’s a local branch or not, as the hypothetical lawsuits are filed against HQ . It’s just not true. It makes people like OP _feel_ better because they have someone to yell at, but it doesn’t help.