Comment by Hamcha
2 years ago
Just look around forums and socials like Reddit. I see people bitching how OBS Studio doesn't work for them the exact way they want it while contributing nothing to the project almost daily.
This happens less where the FOSS choice is a drop in a sea of established proprietary packages (FreeCAD, KiCad, Godot) but way way more when they have already established themselves as the popular pick (OBS Studio, Blender) so they get flooded by less tech-savy, more casual users that don't really see the value of open source other than they don't pay for it.
"Normal" people have always had stuff given to them for "free" (either "you are the product" or built-in licenses like Windows) so they don't realize the goodwill and sacrifices that FOSS goes through.
> so they get flooded by less tech-savy, more casual users that don't really see the value of open source other than they don't pay for it
this was solved 30 years ago by an important socio-technical invention called the FAQ, used together with a social convention of not elevating or rewarding vexatious messages.
A solution was proposed, the problem was never solved because people generally don't read or believe that social convention doesn't apply to them in this situation.