← Back to context

Comment by vidarh

3 years ago

Which is why it's only really helpful for B2B contracts where there's reasonable power parity to the point where you can realistically 1) refuse to sign a contract unless the damages are significant enough, 2) any resistance to doing so is a strong signal they're up to no good, and 3) you as the buyer can actually afford to do what the operator did in this case and put significant effort into identifying the cause.

I don't think there are many actual cases of manufacturers pulling this without ensuring it's covered in their contract, because being caught out even once will trigger a lot of 1,2 and 3 from future buyers if they still consider you an option at all.

And remember in this case the maximum potential gain is only maintenance contracts from that subset of operators that opt to have other companies do the service.