Comment by Ekaros

With education and health care, those making services want to push the prices up. It is in interest of everyone but the customer. And I would guess there is lot of areas where costs have dramatically dropped in health care. But there is more of it and the new stuff is more expensive. And gains for lower costs is captured by providers and middle men.

Similar thing goes for education. Which isn't really a properly free market either.

What seems to work is offering cheaper and better alternative. Email is superior to mail at least in cost, same goes to other tech products. And whole digitization got rid of huge number of workers too. So maybe it is powerful enough buyers being present.